Privacy Policy

Introduction

Sentoreca (“we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect when you visit https://sentoreca.com, how we use it, and what rights you have.

Data we collect

We collect personal data only when you actively provide it:

• Contact form: name, email address, and message content.
• Email correspondence: any data you include when emailing us directly.

How we use your data

• To respond to your enquiry or message.
• To fulfil a contract or take pre-contractual steps at your request.
• To comply with legal obligations.

Legal basis for processing

We process your data under the following legal bases (GDPR Article 6):

• Consent — when you submit the contact form.
• Legitimate interests — responding to business enquiries.
• Contract — when processing is necessary to deliver agreed services.

Data sharing

We do not sell or rent your personal data. We may share data with trusted service providers (e.g. email hosting) only to the extent necessary to operate our business, and only under strict confidentiality obligations.

Data retention

Contact enquiries are retained for up to 24 months. Data related to ongoing contracts is kept for the duration of the contract plus any legally required period thereafter.

Your rights

You have the right to:

• Access, correct, or erase your personal data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time (without affecting prior processing).
• Lodge a complaint with your national data protection authority.

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Changes to this policy

We may update this policy periodically. The date at the top reflects the latest revision. We encourage you to review this page occasionally.

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